Service Now ITSM Developer

Job Title: Sr. ServiceNow ITSM Developer

No of position: 5

Location: Cincinnati, OH / Dallas, Tx / Oakland, CA (Any of these location)

Duration: 6-12 Months Contract

Role Overview

We are looking for a skilled ServiceNow ITSM Developer to design, develop, and implement solutions on the ServiceNow platform, focusing on IT Service Management (ITSM) modules. The ideal candidate will work closely with stakeholders to deliver scalable, high-quality solutions aligned with business needs.

Summary

This role is ideal for a ServiceNow professional with ITSM expertise who can deliver scalable solutions, automate processes, and support enterprise IT operations effectively.

Key Responsibilities

Development & Configuration

Design, develop, and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge Management)Customize workflows, business rules, UI policies, client scripts, and formsDevelop and maintain Service Catalog items and workflowsRequired Qualifications

10+ years of experience in ServiceNow developmentStrong experience in ITSM modules (Incident, Change, Problem, Request)Proficiency in JavaScript, Glide API, and ServiceNow scriptingExperience with REST/SOAP integrationsGood understanding of ITIL framework