CMDB / ServiceNow Discovery Consultant
STAFFXPERT LLC
New York, NYPosted 1 day ago
Job Title - CMDB / ServiceNow Discovery Consultant
Location - Brooklyn, NY (Hybrid – 3 days onsite / 2 days remote)
Job Summary
STAFFXPERT LLC is seeking a CMDB / ServiceNow Discovery Consultant on behalf of our client in Brooklyn, NY.
This role is ideal for professionals with hands-on experience in ServiceNow CMDB and Discovery, focusing on data accuracy, infrastructure visibility, and post–data center migration validation. The consultant will play a key role in ensuring the integrity of configuration data and mapping dependencies across IT infrastructure.
Key Responsibilities
- Audit and validate CMDB records across servers, storage, network devices, and applications
- Reconcile discovered data with existing CMDB entries to ensure accuracy and completeness
- Map dependencies and relationships between configuration items (CIs)
- Configure and execute ServiceNow Discovery (MID Server, probes, sensors, patterns)
- Support post–data center migration validation and ensure CMDB reflects the updated environment
- Maintain data quality and alignment with infrastructure topology and standards
Required Qualifications
- 1–2 years of hands-on experience with ServiceNow CMDB administration or configuration
- Working knowledge of CMDB architecture, including CI classes, relationships, and data models
- Familiarity with ServiceNow Discovery tools and processes
- Understanding of IT infrastructure components (servers, storage, networking, application layers)
- Experience with data validation, auditing, or reconciliation in an ITSM environment
- Basic knowledge of dependency mapping and infrastructure topology
- Familiarity with ITIL concepts related to Configuration Management
Preferred Qualifications
- Experience supporting data center migrations or infrastructure transitions
- Exposure to physical and/or virtual data center environments
- Hands-on experience with ServiceNow Discovery in a production environment
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