ServiceNow Security Operations (SecOps) Consultant/Architect

Role - ServiceNow Security Operations (SecOps) Consultant/Architect

Location North Carolina, US (Remote work is also fine, but the candidate must be able to go to the office when required)

Security Operations Role Overview

The ServiceNow Security Operations (SecOps) Consultant/Architect is responsible for designing, implementing, and optimizing security response workflows on the ServiceNow platform. The role focuses on Security Incident Response (SIR), Vulnerability Response (VR), and Threat Intelligence, enabling organizations to detect, prioritize, and remediate security threats faster through automation and collaboration between Security and IT teams.

ServiceNow SecOps acts as a system of action that bridges cybersecurity tools and IT remediation workflows.

Key Responsibilities

Design and implement ServiceNow Security Operations (SecOps) solutions using out-of-the-box best practices and optimize core SecOps capabilities: Security Incident Response (SIR) Response (VR)

Intelligence

ServiceNow with SIEM, SOAR, vulnerability scanners, and threat intelligence feeds to enable end-to-end security workflows

alert triage, enrichment, prioritization, and remediation across security and IT teams

risk-based prioritization by leveraging CMDB context and business impact security dashboards, KPIs, and executive reporting for incident trends, vulnerability posture, and response effectiveness with SOC, IT, Risk, and Compliance teams to align security operations with enterprise processes in pre-sales, solution workshops, and architecture discussions when required

Required Skills & Experience

Strong hands-on experience with ServiceNow Security Operations (SecOps)
understanding of: Security incident management management lifecycle

intelligence and SOC operations

integrating ServiceNow with security tools (SIEM, scanners, identity platforms) in ServiceNow configuration and scripting (Flow Designer, Business Rules, Script Includes, Reporting)

stakeholder engagement skills across Security, IT, and Risk teams

Certifications (Preferred)

ServiceNow CSA (Certified System Administrator) Must CIS Security Incident Response (CIS-SIR) CIS Vulnerability Response (CIS-VR) Security certifications (ITIL, CISSP, CISM preferred) CTA / CMA for senior architect roles