ServiceNow AIOps

Hi

we have an immediate position for ServiceNow AIOps- Remote Work, if your interested, please share your resume to sri@dantatechnologies.net

Position: ServiceNow AIOps

Location: TX Remote

Duration: 6+ Months

Pay rate @ $55/hr on W2 (All inclusive)

Job Description

Implement and configure ServiceNow AIOps, including:

Event Management

Health Log Analytics (HLA)

Agent client collector implementation and Metric Intelligence (MI)

Machine Learning-based anomaly detection

Integrate monitoring tools (using OOTB Connector, REST API, SNMP trap etc) into ServiceNow.

Design AIOps architecture, data flows, dashboards, and service health models.

Configure alert rules, correlation logic, noise reduction policies, and service impact models.

Develop automation workflows using Flow Designer, IntegrationHub, and orchestration.

Design ServiceNow Orchestration workflows and automation packs, and build automated remediation for common incidents

Collaborate with Cloud, DevOps, and ITSM teams to deliver endtoend solutions.

Conduct client workshops, requirement analysis, documentation, testing, and knowledge transfer.

Proficiency in ServiceNow scripting (JavaScript); working knowledge of Python/Shell/PowerShell.

Solid knowledge of cloud platforms (AWS/Azure/GCP) and ITIL processes.

Strong analytical and problemsolving skills.

Excellent communication and clientfacing abilities.

ServiceNow certifications (CSA, CISITOM, CISDiscovery, CISEvent Management) good to have.

Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.