Sr. ServiceNow Administrator

Job Title: Sr. ServiceNow Administrator

Location: Frankfort, KY

Duration: Long -term Contract.

Job Description:

Enterprise-Level monitoring including advanced troubleshooting with Microsoft System Center Operations Manager and Dynatrace for Enterprise-Level monitoring

Maintaining the ServiceNow Configuration Management Data Base

Maintaining the ServiceNow Discovery Configuration

Provide configuration support to Hardware and Software Asset Management

Provide support to requirement gathering sessions and user story development

Provide support to developers to ensure the quality and design of functional capabilities are realized.

Requirements:

Minimum of 5 years relevant IT experience

Minimum of 2 years of configuration and Enterprise-Level monitoring, including advanced troubleshooting of complex environmental\application issues

Minimum of 1 year experience with general business requirements and configuring out of box Digital workflow components; "Hands on keyboard" experience configuring, not just administering a system.

Experience with Microsoft System Center Operations Manager and Dynatrace for Enterprise-Level monitoring

Proficiency with scripting in PowerShell, JavaScript & Python

Effective troubleshooting skills across datacenter infrastructure components – Network, F5, Operating Systems, SAN, Virtualization

Excellent communication skills to provide timely updates on any and all issues, projects, and troubleshooting

Preferred Qualifications:

Dynatrace Certification

Minimum of 2 years of configuration and Enterprise-Level monitoring

ServiceNow Admin Certification