ServiceNow Integrated Risk Management Implementation Lead

Your Journey with Crowe Awaits:

At Crowe, you have the opportunity to build a meaningful and fulfilling career. Enjoy the flexibility to balance work and personal life while being entrusted to deliver impactful results. We embrace your individuality, prioritize your well-being, and support your career growth. With over 80 years of excellence in delivering innovative audit, tax, and consulting services, we continuously invest in advanced ideas such as AI-enabled insights to enhance our service offerings. Join Crowe and play a vital role in shaping the future of our industry.

Position Overview:

Crowe is on the lookout for a dynamic leader to steer our clients through their Integrated Risk Management (IRM) implementations using ServiceNow. This role requires strong leadership, decision-making, and management capabilities to oversee top-tier ServiceNow IRM/GRC implementations for our clients.

Key Responsibilities:

• Support pre-sales initiatives including product demonstrations, project scoping, leading proof of concepts, and preparing Statements of Work (SOW).
• Guide clients on effectively leveraging ServiceNow for their IRM programs.
• Lead project implementation processes and oversee architectural design by coordinating closely with the Engagement Lead, Solution Architect, and development team to ensure timely project delivery.
• Facilitate project introductions, conduct kick-off meetings, and manage weekly client status updates while keeping track of project timelines.
• Offer guidance to developers on ServiceNow configuration best practices.
• Perform final quality assurance reviews on all deliverables to ensure client satisfaction.
• Design and implement end-user training sessions.
• Identify opportunities to expand client visions and deliver additional business value through ServiceNow.

Desired Skills:

• Certified System Administrator (CSA) certification.
• Certified Implementation Specialist - Risk and Compliance.

Qualifications:

• Minimum of 5 years of experience in a professional environment.
• At least 3 years of experience in delivering ServiceNow implementations and integrations, with a focus on IRM.
• Experience as a ServiceNow implementation lead or in a similar system administrator role.
• Knowledge of managing an IRM/GRC program on the ServiceNow platform.
• Proficiency in managing multiple projects simultaneously.
• Experience providing strategic consulting to senior leaders in organizations.
• Ability to work both independently and collaboratively in a team with professionals at various levels.
• Exceptional organizational, interpersonal, and presentation abilities.
• Strong written and verbal communication skills.
• Proficiency in multitasking and handling multiple projects concurrently.
• Outstanding problem-solving, critical thinking, and analytical skills.
• Familiarity with project planning and management methodologies and tools.
• Willingness to travel for work approximately 30% of the time.

We expect our candidates to uphold Crowe's core values of Care, Trust, Courage, and Stewardship. These values shape our identity and we expect every team member to act with integrity and ethics at all times.

The application deadline for this role is 04/30/2026.

In compliance with federal law, all hires will be required to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire. Crowe does not sponsor work authorization at this time.

The salary range for this position considers various factors, including skill sets, experience, training, certifications, and business needs. A reasonable estimate of the current pay range is $103,200.00 - $210,900.00 per year.

Our Commitment to You: Your exceptional experience begins here. At Crowe, we recognize that great people are the foundation of our success. We prioritize the well-being of our employees and offer a comprehensive rewards package. Discover what a career at Crowe can mean for you!

Your Growth Opportunity: We foster talent in an inclusive environment that values diversity. You'll consistently meet with your Career Coach to discuss your career goals and aspirations. Learn about your potential for success within our organization!

About Crowe: Crowe is among the largest public accounting, consulting, and technology firms in the U.S., utilizing deep industry expertise to provide audit services to entities both public and private. We help clients achieve their objectives with tax, advisory, risk, and performance services. Recognized as one of the best places to work, Crowe serves clients worldwide as an independent member of Crowe Global, a prominent network of independent accounting and advisory firms in over 130 countries.

Crowe LLP is an equal opportunity employer and prohibits discrimination and harassment of any kind based on attributes such as race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, veteran status, or any other characteristic protected by applicable laws.

Crowe LLP does not accept unsolicited applications or resumes from any staffing agency, recruiting service, or third-party service without an existing agreement. Any unrequested referrals or candidates presented will be deemed the property of Crowe.

Crowe is committed to considering all qualified applicants, including those with criminal histories, in line with applicable state and local laws.

If you need accommodations or assistance in navigating our website or completing your application, visit our Applicant Assistance and Accommodations page for more information.