ServiceNow Technical Lead

Job Title: ServiceNow Technical Lead Primary Location: Remote with Travel (1 - 2 times per year to Chicago, IL) Position Type: Direct Hire

Overview TalentFish is casting a line for a ServiceNow Technical Lead to join a high-impact, collaborative technology team within a large, enterprise financial services environment.

This is a hands-on leadership role responsible for architecting, designing, developing, and supporting ServiceNow solutions while leading a team of developers and partnering closely with business and technology stakeholders.

You will play a critical role in driving platform strategy, ensuring development quality, and delivering scalable, innovative solutions aligned to business objectives.

What You'll Do Lead the design, architecture, development, and support of ServiceNow applications and integrations Translate business and system requirements into technical designs and scalable solutions Develop and enhance ServiceNow modules, workflows, and custom applications Collaborate with architects, product owners, and stakeholders to define features, estimates, and delivery plans Lead code reviews, enforce best practices, and ensure alignment with architectural standards Mentor and guide developers, including offshore and vendor resources Oversee application support, defect resolution, and production stability Create and maintain architecture diagrams and technical documentation Drive continuous improvement across development processes and platform capabilities

What You Bring 8+ years of hands-on ServiceNow experience Strong expertise in ServiceNow architecture, design, and development Experience leading teams and managing onshore/offshore resources and vendors Deep knowledge of ITSM (Incident, Request, Change, Knowledge Management)

Advanced experience in at least two of the following: IT Asset Management (HAM/SAM) Security Operations (Vulnerability Response, SIR) Strategic Portfolio Management CMDB, Discovery, and Service Mapping Strong understanding of SDLC, Agile/Hybrid methodologies Proven ability to translate business needs into technical solutions Excellent communication and stakeholder engagement skills

Certifications (Highly Preferred) ServiceNow Certified Technical Architect (CTA) Certified System Administrator (CSA) Certified Implementation Specialist (CIS)

Why This Role? Opportunity to lead enterprise-level ServiceNow initiatives High visibility across multiple business units Collaborative, relationship-driven culture with strong leadership support Ability to influence platform strategy and innovation

Compensation Information The expected salary range for this position is $158,000 - $199,000 per year, depending on experience and qualifications. This role also qualifies for comprehensive benefits such as health insurance, 401(k), and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range provided is in compliance with applicable state and federal regulations.

This role requires authorization to work in the U.S. without current or future visa sponsorship.

All offers are contingent upon the completion of a background check, which may include but is not limited to reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws.

TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible. At TalentFish we are an Equal Opportunity Employer; we embrace and encourage diversity!