ServiceNow System Administration Specialist

We are excited to announce an opportunity for a skilled ServiceNow System Administrator to join our innovative team for a long-term federal project. Become a part of Zone IT Solutions, where your contributions will drive success and foster professional development.

Key Responsibilities:

• Act as a certified ServiceNow administrator, applying best practices to optimize platform functionality and performance.
• Configure and develop key ServiceNow ITSM modules to align with project objectives.
• Proactively manage and maintain the Configuration Management Database (CMDB) to ensure accuracy and reliability.
• Deepen your understanding of ServiceNow platform architecture and table structures to make informed performance enhancements.
• Create meaningful reports and visually appealing dashboards that provide insights across various ServiceNow modules.
• Utilize IT Operations Management (ITOM) features to enhance the delivery of advanced functionalities, when applicable.
• Engage with clients in a consultative manner, offering expert advice and responsive support.
• Develop comprehensive documentation and engaging presentations for effective client communications.
• Demonstrate exceptional verbal and written communication skills to clearly articulate complex information.

Why Join Us?

At Zone IT Solutions, we are dedicated to delivering customized solutions in Digital, ERP, and IT Services. We pride ourselves on fostering a flexible, efficient, and collaborative IT environment tailored to our clients' diverse needs. If you are eager to make a difference and pursue an exciting career opportunity, we invite you to apply.

Zone IT Solutions champions diversity in the workplace and welcomes applications from individuals of all backgrounds, including various ethnicities, cultures, languages, and abilities.