ServiceNow Developer | ITOM | CIS-ITSM | CIS-Discovery | CIS - Event Management

ServiceNow Developer

Total Exp -6+ yrs

Location – Bangalore/Mumbai

Location : Mumbai/ Bengaluru

Job Type :: Fulltime

Shift – 4Pm to 1am

Work Mode – Hybrid

Event Management exp – 5yrs

JD :

Required:

6 - 10 years of experience implementing the workflows and API’s on event management platformsHands-on experience with ServiceNow Event Management module, including configuration and integrationStrong development experience in Workflows, Sub-flows, Flow Designer, and process integrationsFamiliarity with third-party monitoring and alerting tools like SolarWinds, Dynatrace, Splunk or similar platforms.Experience with Regex, Java Script, PowerShell, Python, and/or Linux scripting, and RESTful APIProficiency in configuring event correlation, alerting workflows, and incident generation within ServiceNow.Knowledge of ITIL practices and experience implementing event-driven incident management processes.Selected candidate is expected to work on US Eastern Time zoneProvide weekend prod implementation, upgrade validation support, on-call support as requiredCustomer focus: Commitment to delivering value to customers and ensuring their requirements are metPreferred:

Knowledge of ITIL practices and experience implementing event-driven incident management processes.Knowledge in CMDB, Service mapping and CI relationshipsStrong analytical skills, attention to detail, and a proactive approach to problem-solving.Experience with cloud monitoring tools such as AWS CloudWatch, Azure MonitorExperience with Service Operations Workspace, Health Log Analytics (HLA), Agent Client Collector (ACC), ITOM Now AssistUnderstand Predictive Intelligence and Predictive AIOpsExcellent communication skills and ability to work collaboratively in a team environmentServiceNow Certified Implementation Specialist for Event Management