ServiceNow Developer – Order Management & Service Catalog / Portals (Freelance – 100 Remote)

About Decskill

We are a team of 600+ professionals with offices in Lisbon, Porto, and Madrid. We were founded in 2014 to add value through technological knowledge.

We work across three key areas:

• DECSKILL TALENT: Providing top technology talent to our clients' IT teams
• DECSKILL BOOST: Building and managing specialized teams to optimize time-to-market and accelerate results
• DECSKILL CONNECT: Offering consultancy, implementation, and IT infrastructure management to support clients in their technological challenges

You will join an international technology team driving digital innovation in the travel-tech sector.

Your main mission will be to design, implement, and optimize Order Management, Service Catalog, and Portals on ServiceNow, working in a multicultural and distributed team across Europe, India, and Vietnam.

The project includes:

Development of advanced Order Management and Service Catalog functionalities

Design and optimization of portals with complex user experience

Mentoring junior developers and sharing technical best practices

The selected candidate will collaborate with architects, product owners, and offshore developers, contributing directly to the quality and scalability of ServiceNow solutions.

You will build, deliver, and maintain advanced ServiceNow solutions aligned with business needs.

Analyze requirements and propose efficient, standardized solutions.

Develop and optimize ServiceNow portals with advanced customization.

Mentor junior/mid-level developers and provide technical guidance.

Ensure high-quality code and integrations.

Suggest continuous improvements to optimize development processes.

We are looking for a skilled ServiceNow developer with:

• 5+ years in ServiceNow development, specifically in Order Management and Service Catalog
• Experience developing advanced portals and custom interfaces
• Working in internationally distributed teams

Must-have skills:

• Strong experience in ServiceNow OM and Service Catalog
• Portal development with advanced customization
• Fluent English (written and spoken)
• Ability to mentor and guide junior developers

Nice-to-have skills:

• Experience as Tech Lead or technical reference
• Knowledge of ServiceNow integrations and architecture
• Familiarity with Agile methodologies (Scrum/Kanban)

We offer:

• 100% remote work (India/Vietnam)
• Participation in a strategic ServiceNow project in the travel-tech sector
• Collaboration with an international and multicultural team
• Freelance contracting model
• Opportunity to take a technical leadership role and make a real impact