Senior Associate, ServiceNow

About KPMG Advisory

KPMG is currently our fastest growing practice, seeing tremendous client demand. Our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With learning and career development opportunities, world-class training, and leading market tools, we help our people grow professionally and personally. Job Summary

We are seeking a Sr. Associate, ServiceNow to join our Consulting practice. The successful candidate will provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting, and maintaining the ServiceNow platform. Responsibilities:

• Formulate specifications and modifications for the ServiceNow platform based on business needs and organizational objectives.
• Provide coding standards and review of content provided by the extended development team.
• Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership.
• Evaluate ServiceNow platform performance, isolate software problems, and make recommendations for problem resolution.
• Implement modules and third-party integrations within the ServiceNow environment. Qualifications:
• Minimum three years of recent experience managing large enterprise systems in complex matrixed organizations with experience directly managing the ServiceNow platform.
• Bachelors degree or eight years equivalent work experience.
• ServiceNow System Administration Certification and ITIL Certification preferred.
• Ability to customize workflows, Business Rules, and UI Scripts using JavaScript.
• Travel as needed.