IT Service Management Solution Expert

Job Description

We are seeking a highly skilled ServiceNow Implementation Specialist to join our team.

This role is ideal for someone passionate about implementing IT service management, automation, and monitoring solutions to drive business outcomes.

• Implement and configure ServiceNow modules, including ITSM, APM, CMDB, HAM, and SAM.
• Design and deploy end-to-end solutions using ServiceNow best practices.
• Conduct requirements gathering and collaborate with stakeholders to deliver customized solutions.
• Manage and maintain CMDB, ensuring accurate data modeling and integrations.
• Provide technical guidance and mentorship to junior team members.
• Develop documentation, including technical specs, workflows, and test cases. Required Skills and Qualifications
• Bachelor's degree in Computer Science or related field.
• 2-5 years of hands-on experience implementing and configuring ServiceNow.
• ServiceNow Certified System Administrator (CSA) certification.
• Strong knowledge and experience with various modules, including ITOM, ITSM, CMDB, APM, HAM, and SAM. Benefits
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.