Senior Procurement Specialist - ServiceNow Platform

Job Description

As a ServiceNow Procurement Process Owner, you will oversee the design and implementation of procurement processes within the ServiceNow platform. You will work closely with stakeholders from procurement, finance, and IT departments to streamline procurement workflows, improve operational efficiency, and enhance user experience.

You will be responsible for defining requirements, configuring the ServiceNow platform, and ensuring compliance with procurement policies and regulations. This role plays a key part in managing and maximizing the value of the ServiceNow Procurement product and capabilities.

Key Responsibilities:

• Lead the design and implementation of procurement processes within the ServiceNow platform, including requisitioning, purchasing, vendor management, and contract management.
• Define and communicate the long-term vision and strategy for the ServiceNow procurement products within the organization.
• Collaborate with stakeholders to gather requirements, analyze business processes, and identify areas for process improvement.
• Translate business needs into actionable product features and user stories.
• Create and maintain a prioritized backlog of features, enhancements, and bug fixes based on business value and urgency.
• Configure and customize ServiceNow Procurement modules to align with organizational requirements and best practices.
• Define and document procurement policies, procedures, and workflows in collaboration with legal, finance, and procurement teams.
• Collaborate with UX/UI designers to ensure the user interface and colleague experience meet the needs and expectations of end-users.
• Provide input on user interface design and functionality.
• Work closely with quality assurance teams to define acceptance criteria and ensure delivered features meet the required quality standards.
• Conduct user acceptance testing (UAT) and provide training to end-users to ensure adoption and adherence to procurement processes.
• Monitor and evaluate the effectiveness of procurement processes, identify bottlenecks or inefficiencies, and implement corrective actions.
• Stay informed about industry trends, regulatory changes, and emerging technologies related to procurement and ServiceNow platform.
• Serve as a subject matter expert and provide guidance to stakeholders on procurement best practices, ServiceNow capabilities, and process optimization.

Required Skills and Qualifications:

• 5+ years of experience with the ServiceNow product application.
• 4+ years of hands-on experience in supporting procurement processes.
• Experience working with and managing Source-to-Pay application suite within the ServiceNow platform.
• 3+ years of experience with procurement processes, including requisitioning, purchasing, vendor management, and contract management.

Benefits:

• A competitive salary range.
• A comprehensive benefits package.
• Ongoing training and professional development opportunities.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your resume and cover letter for consideration.