Senior ServiceNow Administrator

Key Role: ServiceNow Administrator/Developer Journeyman

We are seeking a highly skilled professional to join our team as a ServiceNow Administrator/Developer Journeyman. This is a remote position that requires a bachelor's degree with 12+ years of experience or commensurate experience.

• Guides ITSM strategy emphasizing efficiency and effectiveness.
• Contributes to recommendations for implementation consideration spanning service management policies, guidelines, and processes.
• Works independently and collaboratively with remote teams and clients.
• Designs and develops queries, reports, and dashboards.
• Designs and configures ServiceNow modules and forms.
• Administers ServiceNow applications, including security and workflow configurations.
• Develops scoped applications and a service portal.
• Provides additional support based on subject matter expertise. Required Skills

At least 8 years of overall IT experience, 6+ years of experience as a ServiceNow developer in various roles, thorough knowledge of the ServiceNow System, and experience with JavaScript, HTML, CSS, Jelly, HTTP, XML, and REST, SOAP services.

• Understanding of ITIL and/or ITIL Certified.
• Strong communication skills and interpersonal skills.
• Customer-centric attitude and ServiceNow Administrator Certification. Desirable Qualifications

BS Computer Science preferred and certifications such as ITIL Foundation Certified, ServiceNow Developer Certifications, and ServiceNow Certified Implementation Specialist.