ServiceNow Architect

At KPMG, we pride ourselves on being a dynamic and innovative organization that offers exciting career opportunities for professionals who want to make a meaningful impact. Our team is known for delivering high-quality audit, tax, and advisory services to clients in today's most important industries.

Our success is driven by our commitment to individual development, inclusivity, and innovation. We encourage our employees to grow professionally and personally, and we support them in achieving their goals. Key Responsibilities:

• We collaborate with clients to understand their needs and develop solutions that meet their requirements within the ServiceNow framework or partner with Enterprise Architecture to suggest alternative platforms.
• Design and implement scalable, flexible, and easy-to-maintain solutions, including leading proofs of concept for new technologies.
• Build integrations between ServiceNow and other enterprise systems using iPaaS, APIs, web services, MID servers, and ETL tools.
• Provide technical guidance and support to project teams throughout the project lifecycle, working with ServiceNow support and other technical teams to address and resolve critical issues.
• Ensure that solutions are integrated with other systems and processes by collaborating with cross-functional teams.
• Stay up-to-date with emerging technologies and industry trends related to ServiceNow solutions (IRM, SecOps, ITAM, ITOM, ITSM, and more). Qualifications:
• A minimum of seven years of recent experience in solution architecture, with a focus on ServiceNow, including extensive experience in two or more ServiceNow modules (LSD, WSD, ITAM/ITOM, HRSC, IRM, CSM, and more).
• Bachelor's degree from an accredited college or university in computer science, information technology, or a related field is preferred; ServiceNow CAD (Certified Application Developer) and one or more CIS (Certified Implementation Specialist) certifications required, and CTA (Certified Technical Architect) or CMA (Certified Master Architect) strongly preferred.
• Experience in supporting business solutions hosted on ServiceNow from a developer or administrator perspective, including the challenges associated with upgrades, integrations, and operational support.
• Strong understanding of practical application of ServiceNow as it relates to industry solutions, as well as an understanding of the interconnectedness between modules and core data.
• Proven familiarity with ServiceNow and other technology platforms commonly used to service core business functions.
• Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams.
• Authorization to work in the U.S. without the need for employment-based visa sponsorship now or in the future.