ServiceNow Developer/Lead Role

ServiceNow Developer/Lead Role

Job Summary

This position is for an experienced ServiceNow developer who will be responsible for designing, developing, and implementing ServiceNow solutions.

Key Responsibilities:

• Plan and implement IT service management strategies and approaches.
• Contribute recommendations for implementation consideration spanning service management policies, guidelines, and processes.
• Collaborate with distributed teams and clients.
• Develop high-quality ServiceNow applications, including custom UIs and integrations.
• Configure and administer ServiceNow applications, including security and workflow configurations.
• Develop and maintain complex ServiceNow queries, reports, and dashboards.
• Provide technical guidance and support to junior team members.

Requirements:

• Bachelor's degree with 12+ years of experience or commensurate experience.
• Minimum 8 years of overall IT experience.
• Minimum 6+ years of experience as a ServiceNow developer.
• Thorough knowledge of the ServiceNow System.
• Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML.
• Experience in REST, SOAP services, etc.
• Understanding of ITIL and/or ITIL Certified.
• Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude.
• Certified System Administrator.

Preferred Skills:

• BS Computer Science preferred.
• ITIL Foundation Certified.
• ServiceNow Developer Certifications.
• ServiceNow Certified Implementation Specialist.

Clearance Required: Public Trust or Secret clearance is required.