Manager, ServiceNow Transformation and Engagement Lead

Overview

KPMG, a team of diverse problem solvers, connected by turning insight into opportunity worldwide.

Enterprise Solutions Practice seek Transformation and Engagement Lead for ServiceNow nationally. Passionate candidates with service management and automation experience apply.

Key Responsibilities

• Advise clients on ServiceNow strategic roadmap.
• Lead ServiceNow implementation engagement projects.
• Collaborate to assess and define client Target Operating Model.
• Establish best practices for processes and configurations.
• Develop coaching and feedback skills.
• Ensure timely engagement management.
• Support client pursuits and proposal development.

Requirements

• 3 years in assisting clients with ServiceNow transformation initiatives.
• 4 years in platform strategy and advisory.
• Strong understanding of how ServiceNow supports client objectives.
• In-depth knowledge of market-leading practices.
• Strong analytical and problem-solving skills.
• Proven leadership and mentoring experience.
• Experience in client-facing role with strong relationship management skills.

KPMG BC Region Pay Range Information The expected base salary range is $101,000 to $127,000.