Architect – ServiceNow

ServiceNow Solution Architecture

We are seeking an experienced Solution Architect to lead the implementation of our ServiceNow platform.

• Key Responsibilities:
• Develop security model for CMDB classes and attributes
• Ensure consistency with approved architecture
• Develop support models for the solution after go-live
• Liaise with business and IT stakeholders to gather and socialize non-functional requirements and constraints
• Conduct key technology decision evaluations with input from enterprise architecture and business stakeholders
• Collaborate with application, infrastructure, and security teams to produce architecture and design deliverables
• Provide technical leadership and support during low-level design, development, test, and service introduction phases
• Liaise with organization's IT infrastructure service providers
• Liaise with organization's Enterprise Architect team to align solutions to company standards

Requirements:

• Bachelor's degree in Computer Science, IT, Business Administration, Commerce, or a related field
• A minimum of 5 years' experience leading a customer service function in a fast-paced, multi-project, and multi-customer IT environment
• In-depth ServiceNow architectural, integration, and functional experience
• CMDB design and implementation
• Integration using ESB
• A minimum of 3 years demonstrable experience as a Solution Architect on ServiceNow implementations