ServiceNow Platform Specialist

Job Description

We are seeking a highly skilled ServiceNow System Administrator to manage and maintain our organization's platform, ensuring seamless operation and performance.

• Responsibilities include managing user accounts, roles, and access controls, as well as supporting ITIL processes like Incident, Problem, Change, Request, and Release Management.
• Maintain the health, performance, and integrity of the ServiceNow platform through platform administration, user and role management, and incident, problem, and change management.
• Assist with integrations between ServiceNow and other systems using APIs and web services. Required Skills and Qualifications

The ideal candidate will possess:

• A minimum of 3 years of hands-on experience with ServiceNow, solid understanding of CMDB.
• Excellent communication skills and proficiency in JavaScript.
• Familiarity with ITSM/HRSD/SAM/HAM/ITOM/ITAM/SPM modules and multiple ServiceNow core modules.
• Understanding of database concepts, ITIL framework, and security and access control.
• Experience with REST/SOAP APIs and third-party integrations. Benefits

Our organization values diversity and inclusion and is committed to creating an accessible work environment. We invite all qualified individuals to apply and offer accommodations during the application process as needed.