Administrative Specialist - ServiceNow and Power Platform

Are you a skilled professional looking for a challenging role that combines technical expertise with business acumen? Do you have experience with ServiceNow administration and Power Platform development? Job Description

We are seeking a detail-oriented administrator to support ticket triaging and contribute to the development of low-code solutions. As a hybrid role, this position is ideal for someone with foundational ServiceNow experience and a passion for streamlining business processes. Key Responsibilities:

• Perform basic ServiceNow administrative tasks such as user management, form updates, and workflows.
• Triage incoming IT support tickets, ensuring proper categorization, prioritization, and assignment.
• Develop simple Power Apps and Power Automate flows to improve business efficiency.
• Collaborate with cross-functional teams to facilitate communication and understanding of issues and needs. Required Skills and Qualifications

To succeed in this role, you will need:

• 5+ years of ServiceNow administration experience, including basic configuration and maintenance, familiarity with Incident and Request modules, and ticket triage and support.
• Hands-on experience building apps with Power Apps and creating and managing workflows using Power Automate.
• Strong attention to detail and prioritization skills, as well as excellent written and verbal communication skills. What We Offer

We value diversity and inclusivity and are an equal opportunity employer. Our team is passionate about delivering high-quality solutions that meet the needs of our customers.