ServiceNow Administrator/Developer Senior

GovCIO is a team of transformers passionate about transforming government IT. We deliver innovative services and solutions that improve how agencies operate and serve citizens.

As a ServiceNow Administrator/Developer Senior, you will support our US Coast Guard program from a fully remote location.

• Develop and implement effective ITSM strategies, planning, and service delivery to emphasize efficiency and effectiveness.
• Contribute ITSM-related recommendations for implementation consideration across service management policies, guidelines, and processes.
• Design and develop queries, reports, and dashboards in ServiceNow.
• Configure and administer ServiceNow applications, including security and workflow updates.
• Provide additional support based on subject matter expertise.

You must have:

• Bachelor's degree with 12+ years of experience or equivalent.
• Minimum 8 years of overall IT experience.
• 6+ years of experience as a ServiceNow developer in various roles.
• Thorough knowledge of the ServiceNow System.
• Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML, and REST/SOAP services.
• Strong communication and interpersonal skills, customer-centric attitude, and certified system administrator certification.

PREFERRED SKILLS: Bachelor's in Computer Science, ITIL Foundation Certified, ServiceNow Developer Certifications, and ServiceNow Certified Implementation Specialist.

We are an Equal Opportunity Employer and welcome all qualified applicants. EOE, including disability/vets.

The posted pay range reflects the expected salary at the commencement of employment. Base pay offered may vary depending on individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity.