ServiceNow Administrator/Developer Senior

Job Overview

GovCIO is hiring a ServiceNow Administrator/Developer Senior to support our US Coast Guard program.

This role will be fully remote.

Responsibilities

• Develop and implement ITSM strategies, plans, and service deliveries that emphasize efficiency and effectiveness.
• Contribute ITSM-related recommendations for implementation consideration, spanning across service management policies, guidelines, and processes.
• Work independently and collaboratively with remote teams and clients.
• Design and develop queries, reports, and dashboards in ServiceNow.
• Configure ServiceNow modules and forms.
• Administer ServiceNow applications, including security and workflow configurations.
• Design and develop scoped applications and service portals.
• Provide additional support based on subject matter expertise.

Qualifications

Bachelor's degree with 12+ years of experience or commensurate experience.

Required Skills and Experience

• Minimum of 8 years of overall IT experience.
• Minimum of 6+ years of experience as a ServiceNow developer in various roles.
• Thorough knowledge of the ServiceNow System.
• Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML.
• Experience with REST and SOAP services.
• Understanding of ITIL and/or ITIL Certified.
• Strong communication and interpersonal skills, customer-centric attitude.
• Certified System Administrator.

Clearance Required: Public Trust or Secret clearance.

Preferred Skills and Experience

• BS Computer Science preferred.
• ITIL Foundation Certified.
• ServiceNow Developer Certifications.
• ServiceNow Certified Implementation Specialist.

Company Overview

GovCIO is a team of transformers who are passionate about transforming government IT. We deliver innovative IT services and solutions that improve how government agencies operate and serve citizens.

We need great people to help us do great things. Join us and be part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

What You Can Expect

Interview & Hiring Process:

• Virtual video interview with the hiring manager and/or team.
• Camera must be on.
• Valid photo ID required during each interview.
• Enhanced Biometrics ID verification screening.
• Background check, including criminal history, education verification, and employment history.

Employee Perks

Our employees enjoy working here because of meaningful work and a collaborative team environment. We offer a range of perks and benefits, including Employee Assistance Program, Corporate Discounts, Learning & Development platform, Training, Education and Certification Assistance, Referral Bonus Program, Internal Mobility Program, Pet Insurance, and Flexible Work Environment.

GovCIO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range: USD $150,000.00 - USD $160,000.00/Yr.