ServiceNow Administrator/Developer journeyman

GovCIO is currently hiring a ServiceNow developer to support our US Coast Guard program. This position will be fully remote.

Responsibilities:

• Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
• Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
• Design and develop queries, reports, and dashboards.
• Administer ServiceNow applications, including updating security and workflow configurations.
• Provide additional support based on subject matter expertise.

Qualifications:

Bachelor's with 12+ years (or commensurate experience)

Required Skills and Experience:

• Minimum of 8 years of overall IT experience
• Minimum of 6+ years of experience as a ServiceNow developer in various roles
• Thorough knowledge of the ServiceNow System
• Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML
• Experience in REST, SOAP services, etc.
• Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude
• ServiceNow Administrator Certification

Clearance Required: Public Trust or Secret clearance is required.