ServiceNow Administrator/Developer Senior

Transforming Government IT

We are seeking a ServiceNow Administrator/Developer Senior to join our team at GovCIO.

Your primary responsibility will be to guide ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. You will contribute ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.

You should be capable of working independently as well as collaboratively with remote teams and clients. Your key responsibilities will include designing and developing queries, reports, and dashboards. Additionally, you will design and configure ServiceNow modules and forms, administer ServiceNow applications, and provide additional support based on your subject matter expertise.

Required Skills and Experience:

• Minimum 8 years of overall IT experience
• Minimum 6+ years of experience as a ServiceNow developer in various roles
• Thorough knowledge of the ServiceNow System
• Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML, REST, SOAP services
• An understanding of ITIL and/or ITIL Certified

Preferred Skills and Experience:

• BS Computer Science preferred
• ITIL Foundation Certified
• ServiceNow Developer Certifications
• ServiceNow Certified Implementation Specialist

About Us

GovCIO is a team of transformers who are passionate about transforming government IT. We make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

You Can Expect

A collaborative team environment and meaningful work. Our employees have access to a range of perks and benefits to support their personal and professional well-being.

We are an Equal Opportunity Employer.