ServiceNow Scrum Master

Date Posted: 10/02/2025

Hiring Organization: Rose International

Position Number: 489444

Industry: Financial Services

Job Title: ServiceNow Scrum Master

Job Location: Chicago, IL, USA, 60604

Work Model: Hybrid

Work Model Details: Three Times a Week is mandatory

Shift: 8 am to 5pm CST

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 10

Min Hourly Rate ($): 70.00

Max Hourly Rate ($): 75.00

Must Have Skills/Attributes: Agile, SCRUM, ServiceNow

Experience Desired: Focus on enabling the team to self-organize and deliver high-value outcomes (7 yrs); Facilitate Scrum ceremonies (7 yrs)

Required Minimum Education: Bachelor’s Degree

Job Description

Required Education:

• Bachelor's degree in a relevant field.

Preferred Certification:

• Relevant certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) are highly desirable.

Qualifications (must-haves)

• Minimum of 5+ years of experience as a Scrum Master, preferably on large-scale enterprise modernization projects.

• Deep functional understanding and experience with Agile and Scrum frameworks, principles, and practices.

• Proven experience in facilitating all Scrum events, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Strong familiarity with ServiceNow, including the Integrated Risk Management (IRM) suite.

• Understanding of core GRC processes and modules, including risk management, issue management, controls testing, and policy and compliance.

• Experience working with development teams to ensure technical solutions align with established business requirements.

Nice to Have:

• Ability to act as a change agent, promoting Agile principles and practices across the organization.

Tasks & Responsibilities:

• Focus on enabling the team to self-organize and deliver high-value outcomes

• Facilitate Scrum ceremonies

• Remove impediments, and coach on Scrum theory and best practices

• Serve as a shield for the team, protecting them from external distractions and scope creep

• Maximize the team's productivity and foster a continuous improvement culture to meet the strategic GRC objectives of the RCE initiative

Soft Skills:

• Proven ability to coach development teams toward greater self-organization and maturity.

• Demonstrated experience in removing impediments and resolving conflicts to maximize team performance.

• Strong communication and presentation skills, with the ability to bridge the gap between technical and non-technical stakeholders.

• *Only those lawfully authorized to work in the designated country associated with the position will be considered. **

• *Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Date Posted: 10/02/2025

Hiring Organization: Rose International

Position Number: 489444

Industry: Financial Services

Job Title: ServiceNow Scrum Master

Job Location: Chicago, IL, USA, 60604

Work Model: Hybrid

Work Model Details: Three Times a Week is mandatory

Shift: 8 am to 5pm CST

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 10

Min Hourly Rate ($): 70.00

Max Hourly Rate ($): 75.00

Must Have Skills/Attributes: Agile, SCRUM, ServiceNow

Experience Desired: Focus on enabling the team to self-organize and deliver high-value outcomes (7 yrs); Facilitate Scrum ceremonies (7 yrs)

Required Minimum Education: Bachelor’s Degree

Job Description

Required Education:

• Bachelor's degree in a relevant field.

Preferred Certification:

• Relevant certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) are highly desirable.

Qualifications (must-haves)

• Minimum of 5+ years of experience as a Scrum Master, preferably on large-scale enterprise modernization projects.

• Deep functional understanding and experience with Agile and Scrum frameworks, principles, and practices.

• Proven experience in facilitating all Scrum events, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Strong familiarity with ServiceNow, including the Integrated Risk Management (IRM) suite.

• Understanding of core GRC processes and modules, including risk management, issue management, controls testing, and policy and compliance.

• Experience working with development teams to ensure technical solutions align with established business requirements.

Nice to Have:

• Ability to act as a change agent, promoting Agile principles and practices across the organization.

Tasks & Responsibilities:

• Focus on enabling the team to self-organize and deliver high-value outcomes

• Facilitate Scrum ceremonies

• Remove impediments, and coach on Scrum theory and best practices

• Serve as a shield for the team, protecting them from external distractions and scope creep

• Maximize the team's productivity and foster a continuous improvement culture to meet the strategic GRC objectives of the RCE initiative

Soft Skills:

• Proven ability to coach development teams toward greater self-organization and maturity.

• Demonstrated experience in removing impediments and resolving conflicts to maximize team performance.

• Strong communication and presentation skills, with the ability to bridge the gap between technical and non-technical stakeholders.

• *Only those lawfully authorized to work in the designated country associated with the position will be considered. **

• *Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.