[Remote] W2 - CRM Integration Architect III (ServiceNow, lead developer, Glide API, AngularJS) - Remote in WI

Note: The job is a remote job and is open to candidates in USA. Tanson Corp, through Dice, is seeking a CRM Integration Architect III to join their team. The role involves designing, developing, and implementing ServiceNow solutions to drive process automation and IT service management while leading a team of developers.

Responsibilities

• Lead the design, development, and configuration of ServiceNow modules (ITSM, ITOM, CMDB/Asset, or others as applicable).
• Translate business requirements into technical solutions using ServiceNow best practices.
• Develop and maintain ServiceNow workflows, business rules, Ul policies, client scripts, and integrations.
• Provide technical leadership to a team of ServiceNow developers, ensuring high-quality code and adherence to governance standards.
• Collaborate with stakeholders to define technical roadmaps and recommend ServiceNow capabilities that align with business needs.
• Lead integration efforts between ServiceNow and third-party systems using APIs, MID servers, and integration tools.
• Ensure platform stability, performance, and security by following ServiceNow development standards and industry best practices.
• Manage code promotion across environments using update sets, application repositories, or DevOps pipelines.
• Mentor junior developers and provide technical guidance, code reviews, and training.
• Help develop, implement and maintain testing procedures for developers.
• Stay updated on new ServiceNow releases, features, and industry trends.

Skills

• 5+ years of hands-on ServiceNow development experience with multiple implementations.
• Proven experience as a lead developer or technical lead on ServiceNow projects.
• Strong knowledge of ServiceNow core modules: Incident, Problem, Change, CMDB, Knowledge, Service Catalog, Request Fulfillment, Discovery, etc.
• Experience with ITOM, integrations, automations, Service Graph and CSDM.
• Proficiency in JavaScript, Glide API, REST/SOAP integrations, HTML/CSS, and AngularJS.
• Familiarity with ServiceNow Flow Designer, IntegrationHub, and Scoped Applications.
• Knowledge of ServiceNow best practices, security models, and performance optimization techniques.
• Strong leadership, communication, and collaboration skills.
• Experience with Agile/Scrum delivery methodologies.
• Familiarity with DevOps pipelines and automated testing in ServiceNow (ATF, Jenkins, Git).
• Knowledge of ITIL/ITSM processes and frameworks.
• Ability to interact with senior leadership and business stakeholders to provide technical guidance.
• ServiceNow certifications strongly preferred: Certified System Administrator (CSA), Certified Application Developer (CAD), ITSM, ITOM, or other product-specific certifications.

Education Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

Company Overview

• Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want. It was founded in undefined, and is headquartered in , with a workforce of 0-1 employees. Its website is https://www.dice.com.