[Remote] ServiceNow Administrator/ Developer - Security+ certfied

Note: The job is a remote job and is open to candidates in USA. Radyant Inc. is seeking a ServiceNow Systems Administrator to support federal client engagements. This role involves maintaining and optimizing the ServiceNow platform in compliance with federal IT standards and security requirements, while providing hands-on support for ticket resolution and platform configuration.

Responsibilities

• Administer, configure, and maintain the ServiceNow platform in support of federal client environments.
• Plan and execute system upgrades, patches, and migrations in compliance with change management and governance processes.
• Triage, track, and resolve ServiceNow incidents and service requests in line with defined SLAs.
• Perform light coding/scripting (Business Rules, Client Scripts, UI Policies, Workflows) to customize solutions within compliance standards.
• Support audits, security assessments, and federal compliance activities (FISMA, NIST, FedRAMP, etc.).
• Develop and maintain platform documentation, including standard operating procedures (SOPs), system configurations, and migration runbooks.
• Collaborate with cross-functional consulting teams, program managers, and federal stakeholders to deliver system enhancements and solutions.
• Ensure platform stability, security, and performance monitoring in accordance with government IT policies.

Skills

• Must be certified with Comptia Security+
• 2-3 years of experience administering ServiceNow in a federal consulting or government environment. (2 years of Dev experience and 1 year of ServiceNow Experience)
• Active ServiceNow CSA & CAD Certification in addition to an ICAgile or Scrum Certification is required
• Demonstrated experience performing ServiceNow system upgrades and migrations
• Familiarity with ITIL processes and ITSM modules (Incident, Problem, Change, Request)
• Proficiency in basic ServiceNow scripting and configurations
• Strong analytical, problem-solving, and documentation skills
• Ability to work effectively within a consulting team and client-facing environment
• Must be able to obtain and maintain a public trust or security clearance (as required by the client)
• Experience supporting ServiceNow ITOM, HRSD, or CSM modules
• Knowledge of federal compliance frameworks (FISMA, NIST 800-53, FedRAMP)
• Experience with integrations (REST, SOAP, APIs) in a secure environment

Company Overview

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