Junior ServiceNow Administrator

Description

SAIC is seeking a Junior ServiceNow Administrator is responsible for assisting an integrated senior-level team in the migration of two different change management systems and consolidating them into one unified and scalable Service Management System (SMS) environment.

• Configuring, customizing, and supporting the ServiceNow platform to meet the company's IT Service Management (ITSM) needs to improve operational efficiency.
• The candidate will be a key contributor to the development of the new platform.
• Must be able to respond to customer user inquiries as well as maintaining and optimizing the organization's new ServiceNow instance.

Qualifications

Required:

• Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
• Ability to obtain and maintain a Public Trust requiring U.S. Citizenship
• 2+ years experience of hands-on systems analysis/programming experience in ServiceNow.
• Configure and customize ServiceNow modules to meet business requirements
• Requires working experience in multiple system environments.
• A minimum of 1 year of experience in Unix or Linux Systems Administration working with customers in technical operations or engineering
• Demonstrates excellent written and verbal skills and ability to clearly articulate ideas, analysis, and issues to the team, stakeholders, and management

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.