Senior ServiceNow Developer

Job Summary

We are seeking a Senior ServiceNow Developer to lead the development of a tightly integrated access request solution between ServiceNow ITSM and SailPoint.

This role focuses on building dynamic, data-driven workflows and REST API integrations to enable automated provisioning of access items across a wide range of applications.

The ideal candidate will have proven experience in ServiceNow development and integration, with a strong understanding of identity lifecycle events and access management.

Key Responsibilities

• Design and develop a unified ServiceNow catalog item to support access requests for multiple applications sourced from SailPoint provisioning workflows.
• Build and maintain REST API integrations between ServiceNow and SailPoint to support automated access provisioning and identity lifecycle events (e.g., New Hire, Termination, Transfer).
• Implement field mappings and data synchronization between SailPoint identity objects and ServiceNow tables.
• Transform and optimize data received from SailPoint to support dynamic workflow execution and approval routing.
• Develop configurability features to enable data-driven, dynamic workflows and approval processes.
• Configure and maintain custom scoped applications, ServiceNow workflows, and record producers tailored to requestable access items.
• Collaborate with cross-functional teams to ensure secure and scalable integration solutions.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.
• Proven experience in ServiceNow development, including scoped applications, Service Portal, and Integration Hub.
• Strong hands-on experience with REST API development and integration.
• Experience designing and implementing identity lifecycle workflows and access provisioning solutions.
• Ability to optimize and transform data for dynamic workflow execution.

Preferred Qualifications

• Experience with SailPoint integration and identity governance.
• Familiarity with access management and ITSM best practices.

Education: Bachelors Degree