Senior Platform Engineer, ServiceNow (Greenwood Village, CO)

Benefits Overview A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best

Benefits Offered By CoBank

• Careers with a purpose
• Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays
• Competitive Compensation & Incentive
• Hybrid work model: flexible arrangements for most positions
• Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
• Robust associate training and development with CoBank University
• Tuition reimbursement for higher education up to $10k per year
• Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match
• Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
• Associate Resource Groups: creating a culture of respect and inclusion
• Recognize a fellow associate through our GEM awards

Job Description The Platform Engineers will work closely with Agile teams to create, test, and maintain technical solutions using full-stack development tools, with a specific emphasis on the ServiceNow platform.

Essential Functions

• Provide day-to-day support, management, and maintenance of the ServiceNow platform.
• Support the design, planning, and testing of ServiceNow platform capabilities.
• Develop and maintain automated business processes using ServiceNow tools.
• Manage users, profiles, roles, permissions, and security settings to ensure proper access and data integrity.
• Perform regular audits and maintain high standards of data quality.
• Resolve production issues and engage IT and vendors as necessary. Conduct root cause analysis and support resolution.
• Develop and maintain reports, dashboards, and workflows to support business processes and decision-making.
• Keep detailed documentation of system configurations, customizations, and processes for ongoing reference and knowledge sharing.
• Utilize coding languages like Powershell, HTML/CSS, TypeScript, SQL, and development frameworks relevant to ServiceNow.
• Demonstrate advanced understanding of the Software Development Lifecycle (SDLC) and CI/CD pipelines and tools.
• Provide workday and after-hours production support, including troubleshooting, problem correction, testing, and promotion to the production environment
• Demonstrate knowledge of version control systems like Git and manage code repositories, branching strategies, and code review processes effectively.
• Learn and implement new technologies by analyzing technical specifications, building and configuring supporting infrastructure, and implementing security best practices.

Education

• Bachelor's Degree in Computer Science preferred

Work Experience

• 5 years of experience in platform engineering required
• 2 years of experience in Agile practices required
• 2 years of experience integrating with other platforms required
• 1 year of experience with Rest API development required

About CoBank The typical base pay range for this role is between $108,400 - $133,280. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.

The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law.

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