Senior Custom Application Developer

As a seasoned ServiceNow Developer, you will design and implement complex mission-critical scoped and global applications for the Department of Homeland Security. You will participate in agile daily scrums, update stories daily in ServiceNow, documenting development progress and collaborating across platform teams. Key Responsibilities:

• Participate actively in agile daily scrums and ceremonies, updating stories daily in ServiceNow documenting development progress and collaborating across platform teams.
• Support and participate in customer requirement workshops, working with product owner/stakeholders to configure requested items and tasks using Flow Designer to manage processes and meet business requirements.
• Provide technical guidance and support to junior and mid-level staff members.
• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
• Develop and implement Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal).
• Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment.
• Create and maintain system design and operations documentation.
• Ensure all development is created in alignment with ServiceNow Technical Best Practices.
• Contribute to the team's Knowledge Base with knowledge articles.

Required Skills and Qualifications:

• Able to attain DHS EOD certification.
• BA + 5 years applicable experience, AA + 6 years applicable experience, MA + 3 years applicable experience or 8 years experience.
• Active ServiceNow mainline certifications.
• Extensive understanding of ServiceNow configuration and customization and scripting within the tool.
• Experience integrating ServiceNow with external systems through SOAP or REST web services.
• Experience using the Workflow Editor to configure workflows.
• Knowledge of HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js.
• Experience ServiceNow Software Asset Management (SAM), specifically SAM Pro.

Benefits:

This position may not be filled immediately; however, it represents positions within our organization that are consistently available. Individuals who apply may also be considered for other positions.

We are an Equal Opportunity Employer and welcome qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.