Senior ServiceNow BA/Developer - Expert Required

We are seeking a highly skilled professional to fill a Senior ServiceNow Business Analyst/Developer role. The ideal candidate will have a strong background in ServiceNow development, the ability to perform detailed business analysis, and the capability to liaise directly with partners and leadership.

• Engage with business stakeholders and partners to gather, document, and analyze requirements.
• Identify process gaps and propose effective ServiceNow-based solutions.
• Perform hands-on ServiceNow development tasks as needed.
• Collaborate with partners and senior leadership to align business needs with technical delivery.
• Define, prepare, and prioritize work for technical teams.
• Lead strategy, governance, and planning across multiple ServiceNow instances.