ServiceNow HRSD Consultant

At Slalom, our ServiceNow team is a dynamic collective of strategic thinkers and technology innovators dedicated to delivering meaningful business outcomes. We partner with clients to reimagine how work gets done, leveraging the ServiceNow platform not just as a tool, but as a strategic enabler of enterprise agility, operational excellence, and human-centered design.

Slalom is seeking a Technical Consultant with HRSD experience. Our capability partners with our clients to deliver HRSD strategy and design solution deployment go-live training and change support.

This role is expected to act as a Human Resources Service Delivery (HRSD) delivery consultant for ServiceNow engagements by delivering solutions based on the requirements provided by the Slalom team and the Client. The solutions should be holistic in nature and include repeatable designs for productivity. In addition to technical skills, they should be comfortable interacting outside of the IT department with the business. They should have a high degree of business proficiency professional maturity and poise. Critical thinking and working in unfamiliar areas will be required.

• Work with the client using a future focused mindset to understand their long-term Enterprise goals understand how the ServiceNow platform's capabilities fits into their Enterprise application ecosystem design a roadmap and communicate how the ServiceNow platform could move them towards their goals
• Translate business requests into requirements to hand off to a technical delivery team ensuring all requirements meet pre-defined standards and encompass the entire solution
• Design the technical blueprints for how HRSD can help meet the client's enterprise goals
• Review and deliver technical solutions to ensure they meet customer requirements using the most efficient methods that leverage ServiceNow best practices and standards
• Mentor teammates on ServiceNow platform best practices about HRSD platform architecture customizations etc.

We are trusted by leaders across the Global 1000 many successful enterprise and mid-market companies and 500+ public sector organizations to improve operations drive growth and create value.

At Slalom we believe that together we can move faster dream bigger and build better tomorrows for all.

Ability to communicate and build relationships with all levels of an organization from end users to senior executives including both technical and non-technical audiences

Capable and reliable in meeting tight schedules and deadlines as well as high attention to detail while maintaining clear customer expectations throughout the life cycle of an engagement