Senior Business Analyst, ServiceNow GRC/IRM

Job Summary (List Format):

• Serve as Senior Business Analyst and subject matter expert for Governance, Risk, and Controls (GRC) and Integrated Risk Management (IRM) processes.
• Lead the definition and documentation of business requirements for ServiceNow IRM platform implementations.
• Act as a key liaison between business stakeholders and technical teams to ensure alignment with strategic GRC objectives.
• Conduct discovery workshops, stakeholder interviews, and business process analysis to gather, validate, and translate requirements.
• Develop risk-related documentation, including risk registers, assessment methodologies, and control frameworks.
• Collaborate with technical teams to configure ServiceNow IRM modules and ensure functional solutions meet business needs.
• Create dashboards and reports for stakeholder visibility into risk and compliance status.
• Develop test plans, support user acceptance testing, and ensure solutions meet business acceptance criteria.
• Provide ongoing support and subject matter expertise for implemented ServiceNow IRM solutions.
• Stay current on ServiceNow IRM product updates and GRC industry best practices.
• Utilize strong communication, presentation, and facilitation skills to bridge technical and non-technical teams.
• Preferably have experience with Agile methodologies and other risk management software.