Senior Service Now Developer

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Position: Senior Service Now Developer

Contract: W2 Only

Role Overview

We are seeking a highly skilled Senior ServiceNow Developer to design, develop, and implement enterprise solutions on the ServiceNow platform. The ideal candidate will have deep technical expertise, hands-on experience with multiple ServiceNow modules, and the ability to lead development efforts, mentor junior developers, and drive platform optimization and best practices.

Key Responsibilities

• Design, develop, and configure custom applications and modules within the ServiceNow platform.
• Implement and enhance ITSM, ITOM, ITBM, HRSD, CSM, GRC, and other ServiceNow modules as per business requirements.
• Create and maintain business rules, client scripts, UI policies, UI actions, workflows, Flow Designer, and integrations.
• Lead ServiceNow upgrade and migration projects, ensuring platform stability and compliance with best practices.
• Develop and maintain integration solutions using APIs, web services (REST/SOAP), MID Servers, and integration hubs.
• Perform code reviews, enforce development standards, and ensure high-quality deliverables.
• Collaborate with architects, business analysts, and stakeholders to gather requirements and translate them into technical solutions.
• Provide technical leadership and mentoring to junior developers and administrators.
• Troubleshoot and resolve technical issues, optimizing performance and scalability.
• Ensure compliance with governance, security, and audit standards across the platform.

Required Skills & Qualifications

• Bachelor s or Master s degree in Computer Science, Information Technology, or related field.
• 8 12+ years of IT experience with at least 6+ years in ServiceNow development.
• Strong expertise in ServiceNow scripting (JavaScript, Glide API, Jelly, AngularJS, HTML, CSS).
• Proven hands-on experience in ServiceNow ITSM (Incident, Problem, Change, CMDB, Knowledge, Request Management).
• Experience implementing at least 2 3 advanced modules such as ITOM, ITBM, HRSD, SecOps, CSM, GRC, or Discovery.
• Proficiency in integration development (REST, SOAP, LDAP, SSO, OAUTH, Active Directory).
• Strong understanding of ServiceNow architecture, data model, and security model.
• Knowledge of Agile/Scrum methodologies and CI/CD practices for ServiceNow.
• Excellent problem-solving and debugging skills in complex ServiceNow environments.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA) mandatory.
• ServiceNow Certified Application Developer (CAD) and one or more Certified Implementation Specialist (CIS) certifications (ITSM, ITOM, HR, CSM, etc.).
• Experience in ServiceNow Performance Analytics, Virtual Agent, and Now Mobile.
• Exposure to ServiceNow IRM, SecOps, or cloud-native integrations.
• Strong domain knowledge in Banking, Insurance, Healthcare, or IT Services.