ServiceNow IT Service Management Specialist

Job Title: ServiceNow Solutions Engineer

We are looking for an experienced ServiceNow Solutions Engineer to join our team.

• A strong understanding of IT Service Management processes and ServiceNow platform is required.

The successful candidate will have experience with:

• ServiceNow module implementations such as HRSD, WSD, and Source to Pay.
• Customization and integration of ServiceNow with third-party systems.
• Tech lead and managing technical delivery from global/offshore teams.

The role involves gathering business requirements and designing technical solutions to meet those needs. You will work closely with cross-functional teams to deliver high-quality solutions.

• Gathering business requirements and designing technical solutions.
• Implementing ServiceNow modules and integrating with third-party systems.
• Managing technical delivery and serving as a technical point-of-contact.

This role requires expertise in ServiceNow implementation, customization, and integration. Experience with IT Service Management processes and ServiceNow deployments is essential.

Working experience in Workflow administration, SNOW Reporting, Form/UI configurations, Notifications, and data imports is a plus.