Experienced ServiceNow Developer for Starbucks Innovation – $25/Hour

Join the Team Shaping the Future of Starbucks Innovation

At Starbucks, our mission is to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. We're looking for a talented ServiceNow Developer to be part of our innovative team, driving the company's technological advancements and delivering exceptional experiences for our partners, customers, and communities.

About the Role

This is a unique opportunity to work on the cutting-edge spaces of HR Service Delivery, Customer Service Management, and Legal Service Delivery. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing innovative solutions that drive business capabilities and operational improvements. You will collaborate with a skilled team of engineers to identify, plan, and deliver technology and process solutions that meet the evolving needs of Starbucks.

Key Responsibilities

• Contribute to the design, implementation, support, and expansion of our ServiceNow platform, focusing on HRSD, CSM, and LSD capabilities.
• Drive continuous improvement through structure, workflow, reporting, and automation enhancements across the HRSD, CSM, and LSD suites.
• Upgrade, maintain, and support existing integrations with other IT tools and systems.
• Provide high-quality support and documentation for all users of the ServiceNow platform.
• Create and maintain standard reports and dashboards to inform business decisions.

Essential Qualifications

To succeed in this role, you should have:

• 2+ years of experience with ServiceNow development, with a strong understanding of HRSD, CSM, and LSD capabilities.
• Strong communication skills, with the ability to build effective relationships within and outside Starbucks.
• The capacity to communicate clearly and succinctly, both orally and in writing, as a champion for the platform.
• Solid analytical and problem-solving skills, with a proven ability to design practical solutions.
• Demonstrated success working within an Agile development environment.
• 1-4 years of professional industry experience with software development.
• A four-year college education in Software Engineering or a related field.

Preferred Qualifications

To stand out, you should have:

• Experience implementing and improving HRSD, CSM, and LSD.
• Experience with UI developer, configurable workspaces, and Administration Portal.
• Experience using and integrating with other common IT tools like PagerDuty, Teams, and Slack.

What We Offer

At Starbucks, we're committed to providing a comprehensive compensation and benefits package that reflects our values and supports our partners' well-being. Our benefits include:

• Competitive compensation ($25/hour).
• 100% tuition coverage through our Starbucks College Achievement Plan.
• Health coverage with various plans to choose from.
• Stock and savings programs, including our equity reward program, Bean Stock.
• Flexible scheduling and opportunities for paid time off.

Work Environment and Company Culture

We're proud of our inclusive and dynamic work environment, which values diversity and promotes collaboration. As a remote worker, you'll have the flexibility to work from anywhere, with the option to work in our offices or adopt a hybrid work model if you're based in the greater Seattle area.

Career Growth Opportunities

At Starbucks, we're committed to helping our partners grow and develop their skills. As a ServiceNow Developer, you'll have opportunities to:

• Work on high-impact projects that drive business results.
• Develop your skills in ServiceNow development, HRSD, CSM, and LSD.
• Collaborate with a talented team of engineers and innovators.
• Take advantage of our training and development programs to advance your career.

Join Our Team

If you're a motivated and talented ServiceNow Developer looking to make a difference, we want to hear from you. Apply today to join our team and inspire with each cup!

Don't miss out on this exciting opportunity. We look forward to hearing from you.

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