IT Service Management Expert

Job Title: IT Service Management Expert About the Role

We are seeking a skilled IT Service Management Expert to lead our pre-sales engagements, showcasing tailored ServiceNow solutions to prospective clients.

This role is ideal for individuals with hands-on experience deploying ServiceNow and a strong understanding of modules such as ITSM, ITAM, ITOM, and the broader ServiceNow Platform Suite.

The successful candidate will be responsible for designing scalable, client-focused architectures and building strong client relationships to guide them toward successful implementations. Key Responsibilities

• Lead pre-sales engagements and showcase ServiceNow solutions to prospective clients.
• Collaborate with internal teams and stakeholders to design client-focused architectures.
• Build strong client relationships and provide guidance on successful implementations. Required Skills and Qualifications
• 5 years within the ServiceNow ecosystem, with a strong track record in partner management.
• Strong business acumen and the ability to understand strategic goals, operational processes, and organizational challenges.
• Excellent verbal and written communication skills, with the ability to engage both technical and non-technical audiences.
• Strong listening and interpersonal skills, with the ability to communicate thoughtfully and effectively. Benefits
• Hybrid work model with 1 day in office, supporting a healthier balance between personal and professional life.
• A culture that values thoughtful communication, active listening, and mutual respect.

We are an equal opportunities employer and welcome applications from minorities, women, the disabled and all other qualified applicants. Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Embedded Software Products