ServiceNow Business Process Consultant

DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. They deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience.

The role of a ServiceNow Business Process Consultant is crucial in this process. A successful candidate will lead structured workshops, guiding clients through complex processes and configurations. They will facilitate in-depth discussions on process design, requirements gathering, and configuration of ServiceNow to align with client objectives.

This consultant will be responsible for delivering solutions that adhere to industry best practices, ensuring scalability, maintainability, and alignment with customer goals. They will advise clients on how to optimize their ServiceNow configuration for long-term success.

A strong consulting skillset, combined with practical execution, will enable the successful candidate to bridge the gap between technical solutions and business requirements. They must simplify complex technical concepts for diverse audiences and ensure client engagement through every step of the process.

This role requires a commitment to ongoing education, including obtaining and maintaining multiple ServiceNow Mainline Certifications and/or Micro-Certifications.