ServiceNow Platform Lead

We are seeking a ServiceNow Platform Lead to join our Consulting practice.

The ideal candidate will have extensive experience managing and maintaining large enterprise systems in complex matrixed organizations with at least three years of experience directly managing the ServiceNow platform. Key Responsibilities

• Formulate and define specifications and modifications for the ServiceNow platform in terms of business needs and applying that to Enterprise organizational objectives and provide technical leadership for planning designing upgrading installing testing implementing documenting and maintaining the ServiceNow platform
• Provide coding standards and review of content provided by extended development team to ensure compliance with those standards
• Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership during project execution
• Evaluate ServiceNow platform performance isolate and debug software problems and make recommendations for problem resolution
• Provide subject matter knowledge to the ServiceNow application and ability to implement modules and other third-party integrations and applications used within the environment to ServiceNow for SecDevOps
• Transform business needs from the customer to tangible items within ServiceNow from using modules available to the platform or creating new modules and direct and help complete detailed documentation for workflows and services implemented within ServiceNow Requirements
• Minimum five years of recent experience managing and maintaining large enterprise systems in complex matrixed organizations with at least three years of experience directly managing the ServiceNow platform with an extensive focus ITSM ITOM and IRM
• Bachelors degree from an accredited college/university or a minimum eight years equivalent work experience
• ServiceNow System Administration Certification and ITIL Certification is preferred
• Experience leading various size team in the delivery of agile-based projects or portions of projects to meet defined requirements
• Ability to customize workflows Business Rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform
• Travel as needed
• Must be authorized to work in the without the need for employment-based visa sponsorship now or in the future. Benefits
• We offer a comprehensive competitive benefits package with options designed to help you make the best decisions for yourself your family and your lifestyle. Available benefits are based on eligibility.
• Our Total Rewards package includes a variety of medical and dental plans vision coverage disability and life insurance 401(k) plans and a robust suite of personal well-being benefits to support your mental health.
• Depending on job classification standard work hours and years of service KPMG provides Personal Time Off per fiscal year.
• Additionally each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. About Us

We are an affirmative action-equal opportunity employer. We comply with all applicable federal state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin citizenship status disability protected veteran status or any other category protected by applicable federal state or local laws.