Certified ServiceNow Administrator

Job Description:

Trigyn’s direct government client seeks a Certified ServiceNow Administrator/Developer in New York. Provide support for ServiceNow for approximately 2,000 users and assist with implementation of the Integrated Service Management initiative.

Key Responsibilities:

• Assist with long-term support of Integrated Service Management
• Work on enhancement requests and bug fixes to the platform instance
• Create inventory extracts for other systems
• Upgrade ServiceNow to the latest support version
• Create custom dashboards as requested
• Work on segmentation of other groups using ServiceNow to support business needs
• Create notifications in the Inventory and Asset Management Module
• Assist the client with CMDB setup and implementation in ServiceNow

Mandatory Qualifications:

• Proficiency in all facets of software development, including research, design, programming, testing, and implementation.
• Ability to work independently and provide guidance to others. Advanced education preferred.

Required Certifications and Experience:

• Certified ServiceNow System Administrator
• Certified ServiceNow Application Developer
• 24 months of experience working with ServiceNow Incident Management
• 12 months of experience working with ServiceNow Asset and Inventory Management
• 48 months of ServiceNow developer experience
• 72 months of ServiceNow support or implementation experience, including CMDB implementation