ServiceNow Application Specialist

Job Title:

ServiceNow Application Specialist Key Responsibilities:

• Analyse business needs and propose solutions to implement ServiceNow processes and configurations.
• Oversee projects, collaborate with stakeholders to ensure solutions align with business objectives and drive adoption of ServiceNow across the organization. About You:
• Deep expertise in ServiceNow platform configuration, development, and workflow optimization.
• Experience managing demand for enterprise applications and delivering IT projects with global teams and vendors.

You will have a strong focus on project management, analysis, communication, and stakeholder engagement. Your role will be to develop and implement IT strategy, making design decisions that meet local and global requirements. You will create models, templates, and frameworks for your team to implement business requirements within the UK IT applications framework, including Data Analysis and Customer Service Digital solutions.

In addition, you will contribute to the development and implementation of the business IT strategy, ensuring alignment with the global model and architecture direction. You will also investigate new application solutions for Corporate IT and work with external vendors to identify technologies that meet business goals.