Senior ServiceNow Technical Consultant

Senior ServiceNow Technical Consultant Job Description

We are seeking a skilled Senior ServiceNow Technical Consultant to join our team. The ideal candidate will have a strong background in implementing, configuring, and customizing ServiceNow, as well as experience with common web technologies and networking.

The successful candidate will provide guidance to customers related to ServiceNow processes and automation, develop solutions for the customer's ServiceNow environment, and collaborate with distributed teams. They will also be responsible for providing hands-on development assistance, including form configuration, workflow administration, reporting, data imports, custom scripting, and third-party software integrations.

The job requires the following skills and qualifications:

• 4+ years of experience implementing, configuring, and customizing ServiceNow
• 3+ years of experience with common web technologies and networking (e.g., XML, HTML, JavaScript, AJAX, CSS, TCP/IP)
• Strong understanding of ITIL methodologies and IT Service Management (ITSM) processes (Incident, Problem, Change, Release, SLM, Service Catalog)
• Experience with Single Sign-On (SSO) using authentication methods such as token-based authentication, SAML 1.1, and SAML 2.0
• Familiarity with integrations using REST/SOAP web services

The benefits of this role include:

• A competitive salary range of $125,000-145,000 USD annually
• A flexible remote work option
• A comprehensive benefits package
• An additional PTO day for mental health
• Half-day Fridays

The ideal candidate will have a strong track record of delivering high-quality results, excellent communication skills, and the ability to work collaboratively with cross-functional teams.