Senior ServiceNow Administrator

Senior ServiceNow Administrator Job Description

This is a senior-level role for an experienced administrator to oversee the ServiceNow platform and ensure its optimal performance. Key Responsibilities:

• Participate in implementation projects, designing new solutions based on customer requirements.
• Provide comprehensive solutions during the implementation of ServiceNow products, including business-defined functions on the ServiceNow platform.
• Evaluate the platform and recommend improvements to customer solutions.
• Identify and resolve recurring issues by investigating underlying problems.
• Perform critical incident investigations and determine the root cause to prevent recurrence. Requirements:
• English proficiency at B2/C1 level.
• Previous experience in ServiceNow administration, preferably with certifications such as ServiceNow Certified System Administrator.
• Good knowledge of JavaScript and experience in implementing ServiceNow products like ITSM, DISCOVERY, CMDB.
• Experience with upgrading software and monitoring APIs for failures. What We Offer:
• A dynamic team environment, collaborating closely with international clients in the telecommunications industry.
• Development opportunities through conferences, Tech Lunches, and other training programs.
• Benefits package including life insurance, remote work options, flexible working time, and more.

If you are interested in this role and have the required skills and experience, please submit your updated CV in English for further consideration.