ServiceNow Business Analyst

Smart IT Frame LLC

Smart IT Frame LLC

Burnsville, NC

Posted 23 days ago


Role: ServiceNow Business Analyst

Onsite - Charlotte, Raleigh, Wilson, NC / Atlanta, GA (Onsite)

Mode: Contract

Client Kit

BGV must be cleared to start

What are the top skills required for this role?

ServiceNow Business Analyst Expertise

Responsibilities

JD for Business Analyst- ServiceNow

Seeking a contingent Business Analyst with deep ServiceNow expertise.

This role will focus on streamlining and documenting current-state processes, improving requirement quality, and ensuring that deliverables for the release process are well-defined and actionable.

The BA will work closely with platform engineers, release managers, and governance stakeholders to accelerate throughput and reduce rework.

The role will ensure that governance deliverables and release artifacts are complete, accurate, and compliant with internal controls and audit requirements.

This resource will support backlog burn-down by enabling faster story readiness and reducing cycle time through better requirement clarity.

Rest integrations with some custom spokes but limited.

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