ServiceNow Leadership Professional

Job Title: ServiceNow Leadership Role

About the Job: We are seeking a dynamic and strategic Business Leader to drive growth in our ServiceNow software services business, specifically focused on CRM, HRSD, and SOM. This role will be instrumental in expanding our ServiceNow practice by working closely with clients to understand their business needs and with ServiceNow as a strategic partner to co-develop and deliver impactful solutions.

Key Responsibilities:

• Business Development: Identify and pursue new business opportunities, lead strategic pursuits, and drive pipeline growth across industries. Create differentiation from competitors, develop win strategies for deals, generate a pipeline and order booking of 20 M, specifically towards CRM, HRSD, and SOM.

• Client Engagement: Build and nurture executive-level relationships with key clients to understand their digital transformation goals and position ServiceNow-based solutions in CRM, HRSD, and SOM areas.

• Partner Collaboration: Act as the primary liaison with ServiceNow, fostering a strong partnership to align on joint go-to-market initiatives, co-selling opportunities, and innovation roadmaps.

• Practice Leadership: Guide the development of ServiceNow capabilities, including talent development, solution accelerators, and industry-specific offerings.

• Thought Leadership: Establish a strong differentiator on ServiceNow and present our differentiation in ServiceNow ecosystem events, webinars, and industry forums.

Requirements:

• Experience: 10+ years in enterprise software services, with at least 5 years in a leadership role focused on ServiceNow specifically on CRM, HRSD, and SOM.

• ServiceNow Expertise: Deep understanding of ServiceNow ecosystem (CRM, HRSD, and SOM) and interconnection with other ServiceNow Modules ITSM, ITOM, ITAM etc.

• Business Acumen: Proven track record of driving revenue growth, managing large-scale transformation programs, and building high-performing teams.

• Relationship Management: Strong experience in managing C-level relationships and strategic partnerships.

• Education: Bachelor's degree in Business, Technology, or related field; MBA or equivalent preferred.

Benefits:

• Flexible work arrangements

• Comprehensive healthcare package including dental, vision, mental health, and well-being programs

• Financial well-being programs such as 401(k) and Employee Share Ownership Plan

• Paid time off and paid holidays

• Paid parental leave

• Family building benefits like adoption assistance, surrogacy, and cryopreservation

• Social well-being benefits like subsidized back-up child/elder care and tutoring

• Mentoring, coaching, and learning programs

• Employee Resource Groups

• Disaster Relief