Senior ServiceNow Developer

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Overview:

Seeking a Senior ServiceNow Developer to lead complex module configurations across ITSM workflows, Service Catalog, ATF scripting, and scoped apps.

This is a hands-on build role with responsibility for producing high-quality, testable, and supportable solutions.

Key Responsibilities:

Build and configure ITSM modules: Incident, Change, Problem, Knowledge, Request, MIM.

Develop advanced ATF scripts, form logic, flow designer components, and SLAs.

Configure Service Catalog items (including complex, multi-variable and approval flows).

Work closely with QA and Architect to ensure testing, deployment, and version control.

Optimize performance and minimize technical debt across customized modules.

Qualifications:

8+ years of ServiceNow development experience across ITSM and platform.

Proven experience building scoped applications and complex integrations.

Expert in ATF scripting, business rules, client/server scripts, ACLs, and Flow Designer.

ITIL certification and ServiceNow Certified Application Developer strongly preferred.