ServiceNow Administrator

We are seeking a ServiceNow Administrator who will be primarily responsible for system maintenance, upgrades, user management, fulfillment of administrative tasks, and performing upkeep of existing solutions.

RESPONSIBILITIES:

• Provide administrative support to the ServiceNow user base.
• Monitor and optimize the health, usage, and overall compliance of the ServiceNow platform.
• Identify system deficiencies and divergences from best practice within the production instance.
• Coordinate & execute platform upgrades & maintenance.
• Perform upkeep on existing solutions (e.g. business rules, UI policies, client scripts, ACLs, workflows, dashboard & reporting, data imports, service catalog development, etc.)
• Assist with the configuration of new solutions in ServiceNow.
• Lead cross-functional review sessions that produce high-leverage learnings use to build organizational capability

BASIC QUALIFICATIONS:

• Experience with administration of ServiceNow solutions
• CMS experience.
• Working knowledge of the IT Operations Management (ITOM) suite of capabilities, to include MID deployment, Discovery, CMDB, Orchestration, Event Management, Operations Intelligence, Service Mapping, etc.

Please Apply, if interested!