ServiceNow HRSD Expert

Job Title: ServiceNow Developer, HRSD Focus

About Us:

We are a professional services company dedicated to putting people at the forefront of everything we do. Our mission is to foster creativity and empower individuals to unlock their full potential.

Our Success Story

We build high-performing teams that deliver tangible outcomes with 90% global client retention and the trust of Fortune 500 companies across continents.

About the Role

We're seeking an experienced ServiceNow Developer with a strong background in HR Service Delivery and a solid understanding of Employee Relations workflows.

Main Responsibilities:

• Design, configure, and enhance HRSD modules, focusing on Employee Relations, Case & Knowledge Management, and Lifecycle Events.
• Collaborate with business analysts and stakeholders to understand HR processes and build technical solutions that align with policy and compliance needs.
• Contribute to broader ServiceNow development efforts across ITSM, AppEngine, or integrations as needed.

Required Skills and Qualifications:

• Minimum 3 years of hands-on experience as a ServiceNow Developer.
• Solid experience with ServiceNow HRSD, including at least one full implementation.
• Deep understanding of Employee Relations processes, either through technical implementation or direct collaboration with HR stakeholders.
• CSA certification.
• Strong scripting skills and familiarity with Flow Designer, ACLs, and Service Portal customization.

Benefits:

• Fully remote role with flexible working hours.
• Projects with leading global organizations.
• Competitive compensation based on experience and contract type.
• Collaborative team of certified ServiceNow professionals.

Nice to Have:

• HRSD Implementation Specialist certification.
• Experience with Employee Center Pro, Journey Designer, or case routing automation.