ServiceNow TechLead
Jobs via Dice
Reston, VAPosted 17 days ago
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Msquare Technologies, is seeking the following. Apply via Dice today!
ServiceNow Tech lead responsibilities:
- Governance and change control for enhancements
- Interface with domain architects
- Discuss & capture requirements with platform & product owner
- Analyze requirements
- Recommend solution options
- Perform FSD reviews
- Impact assessments
- Coordinate development with scrum team
- Understanding of ServiceNow data model, tables, workflows
- Experience with TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer
- Develop innovative solutions using ServiceNow Flow Designer to streamline business processes.
- Collaborate with cross-functional teams to integrate ServiceNow Configuration Management Database for efficient data management.
- Lead training sessions for team members on IT Service Management best practices.
- Contribute to the enhancement of ServiceNow Data Sources and Integrations to optimize system performance.
Preferred Qualifications:
- Certified CSA, CAD, CIS
- CTA and / or CMA a plus
- Experience with telecom-specific ServiceNow implementations.
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